Discovery
Lay the foundation for success. Our Discovery phase uncovers your business goals, user needs, and technical requirements to ensure a clear project vision.
Our Discovery Process
Why Discovery Matters
The Discovery phase is the most important investment you can make in your project's success. It's where we listen, learn, and collaborate to uncover the true needs of your business and your users. By taking the time to get it right at the start, we help you avoid costly missteps, scope creep, and missed opportunities down the road.
Our team brings a proven, structured approach to Discovery—combining business analysis, user research, and technical expertise to create a clear, actionable roadmap for your digital solution.
Our Discovery Process
Initial Consultation
We meet with you to understand your vision, goals, and challenges.
Stakeholder Workshops
Collaborative sessions to gather input from key team members and decision-makers.
User Research & Personas
We identify your target users and map their needs, pain points, and journeys.
Competitive & Market Analysis
We analyze your industry landscape to spot opportunities and threats.
Requirements Gathering
We document detailed functional and technical requirements.
Solution Sketching & Validation
We create initial wireframes or solution sketches and validate them with your team.
Final Recommendations
We deliver a comprehensive Discovery report and roadmap for next steps.
Discovery Timeline
Phase 1
Kickoff & Research
Stakeholder interviews and user research to understand your needs and goals.
Phase 2
Analysis & Planning
Requirements gathering, solution sketching, and collaborative planning.
Phase 3
Review & Delivery
Validation, feedback, and delivery of your tailored Discovery report.
Discovery in Action
A regional healthcare provider approached us with a vision for a new patient portal. Through Discovery, we uncovered hidden workflow challenges and user frustrations that weren't in the original brief. By mapping user journeys and validating requirements, we helped the client avoid costly rework and delivered a solution that improved both patient satisfaction and staff efficiency.
Challenge
Complex patient portal requirements with unclear user needs
Solution
Comprehensive user research and workflow analysis
Result
Improved patient satisfaction and staff efficiency
Collaboration & Communication
Discovery is a partnership. We work closely with your team using collaborative tools, regular check-ins, and transparent documentation. You'll always know what's happening and have opportunities to provide feedback at every step.
Workshops & Interviews
In-person or remote sessions with your team
Shared Documents
Real-time updates and collaborative documentation
Communication
Clear channels via Slack, email, and video calls
Feedback Loop
Iterative validation and continuous improvement
Frequently Asked Questions
How long does the Discovery phase take?
Most discovery phases last 1-3 weeks, depending on project complexity and stakeholder availability.
Do I need to have all the answers before starting?
No! Our team will guide you through the process and help you clarify your goals and requirements.
Can I use the deliverables with another vendor?
Absolutely. All documentation and insights are yours to keep and use as you see fit.
What if my project changes after Discovery?
Discovery is designed to give you flexibility. If your needs evolve, we'll help you adapt your roadmap and next steps.
How involved do I need to be?
Your input is crucial! We'll ask for your feedback and participation throughout the process to ensure the best results.
Client Success Story
"The Discovery phase with RGV Solutions was eye-opening. We uncovered issues we didn't even know we had, and the clarity we gained set our project up for success."
Healthcare Client
Texas
Ready to Start Your Project?
Let's discuss your goals and challenges. Our team will help you define a roadmap for digital success.
Start Your Discovery